Privacy Policy

Last Updated: 30 August 2024

At Byrne Kildare, your privacy matters to us. This Privacy Policy explains how we ("Byrne Kildare", "we", "our", or "us") collect, use, and safeguard your personal information when you interact with our services — whether you’re browsing our site [https://byrne-kildare.com] (the "Site"), making a purchase, or reaching out to us directly.

By accessing our Site or using our services (collectively, the “Services”), you agree to the practices described below. If you do not agree with this Privacy Policy, we kindly ask you not to use our Services.

Who to Contact

If you have questions or requests regarding your data or this policy, you can always reach us at:
📧 Email: conor@byrne-kildare.com.

Updates to This Policy

We may update this Privacy Policy from time to time for legal, operational, or regulatory reasons. Any changes will be posted here, with the updated date shown above. Where legally required, we’ll inform you through additional notice.

How We Collect & Use Personal Data

Over the past 12 months, we’ve collected personal information to help us provide you with high-quality service. This includes:

Information You Provide

We collect information you choose to share with us, such as:

  • Contact Details: Name, address, phone number, email

  • Order Details: Billing and shipping info, payment confirmation

  • Account Info: Username, password, security questions

  • Shopping Behaviour: Wishlist items, cart contents, viewed products

  • Customer Support: Messages and inquiries sent to our team

Some site features require personal information to function properly. Choosing not to provide this may limit your access to certain services.

Automatically Collected Data (Cookies & Tracking)

Like most websites, we use cookies and similar tools to collect technical and usage information, such as:

  • Browser and device type

  • IP address and location

  • Your actions on our Site (e.g., pages visited, cart activity)

These insights help us improve site performance and enhance your experience.

Information from Trusted Third Parties

We may also receive data from partners we work with, including:

  • Platform providers, like Shopify

  • Payment processors, who manage secure payments and billing

  • Marketing and analytics services, to help us understand how users engage with our content

All third-party data is handled according to this Privacy Policy. However, we are not responsible for the data practices or accuracy of those third parties.

Why We Use Your Information

We collect and use personal data to:

  • Process Orders & Deliver Products: From checkout to delivery, including returns, exchanges, and account updates

  • Stay in Touch: Order confirmations, account updates, customer service, and post-purchase care

  • Marketing & Promotions: To send you curated offers, updates, or exclusive previews (only with your consent)

  • Security & Fraud Prevention: To ensure the safety of your information and protect our systems from abuse

  • Comply with Legal Requirements: Including record-keeping, fraud prevention, and responding to lawful requests

If you’ve created an account, please protect your login credentials. If you suspect any unauthorized access, contact us immediately.

Your Rights

Depending on where you live, you may have certain legal rights concerning your data — including access, correction, deletion, or objection to specific uses. To exercise these rights, email us at conor@byrne-kildare.com.

Response Time

We strive to reply to all privacy-related inquiries within 24 hours.